Return & Refund Policy

Last Updated: June 2026

At SehatVaida, customer satisfaction is our priority. We strive to provide premium wellness products that meet the highest quality standards. Please read our Return & Refund Policy carefully before making a purchase.

Returns

Due to the nature of our wellness and personal care products, we do not accept returns of products that have been opened, used, damaged by the customer, or purchased under promotional offers.

A return request may only be considered if:

The product received is damaged during transit.

The wrong product has been delivered.

The product packaging is tampered with upon delivery.

Customers must notify us within 48 hours of receiving the order by contacting our customer support team and providing clear photos or videos of the issue.

Refund Eligibility

Refunds may be approved only after verification by our support team.

Refunds will not be provided for:

✔ Change of mind after purchase.

✔ Incorrect usage of the product.

✔ Personal dislike of the product.

✔ Individual variations in results.

✔ Opened or used products.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

✔ Order Number

✔ Customer Name

✔ Contact Number

✔ Clear Images or Video of the Product

Upon successful verification, we may offer:

✔ Product Replacement

✔ Store Credit

✔ Refund (where applicable)

Refund Processing

Approved refunds will be processed to the original payment method within 7–10 business days.

The actual credit timeline may vary depending on your bank, payment provider, or card issuer.

Order Cancellation

Orders may be cancelled before dispatch by contacting customer support.

Once an order has been shipped, cancellation requests cannot be accepted.

Contact Information

SehatVaida

Address:
469, Laabham Park 2,
Cat Road, Village Rangwasa,
Indore – 453331,
Madhya Pradesh, India

Customer Care:
+91 78289 35783

Email:
support@sehatvaida.com

Business Hours:
Monday to Saturday
10:00 AM – 6:00 PM IST

Important Disclaimer

SehatVaida wellness products are intended to support general wellness and self-care. Individual experiences and results may vary. Product purchases are subject to the terms and conditions outlined on our website.

By placing an order, you acknowledge and agree to this Return & Refund Policy.