Shipping policy

Shipping & Delivery Policy

Last Updated: June 2026

At SehatVaida, we are committed to delivering your orders safely and efficiently. Please read our Shipping & Delivery Policy carefully before placing an order.

Order Processing

✔ All orders are processed within 1–2 business days after successful payment confirmation.

✔ Orders are processed Monday to Saturday, excluding public holidays.

✔ Orders placed on Sundays or holidays will be processed on the next business day.

Shipping Coverage

We currently ship across India through trusted courier and logistics partners.

For international shipping inquiries, please contact our customer support team before placing an order.

Estimated Delivery Time

Delivery timelines may vary depending on your location:

✔ Metro Cities: 3–5 Business Days

✔ Tier 2 & Tier 3 Cities: 4–7 Business Days

✔ Remote Locations: 5–10 Business Days

Please note that delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

✔ Free Shipping may be offered on selected orders and promotional campaigns.

✔ Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive:

✔ Order Confirmation

✔ Shipping Confirmation

✔ Tracking Details (if available)

You can track your shipment using the tracking information provided by our courier partner.

Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed due to:

✔ Incorrect address

✔ Unreachable customer

✔ Refusal to accept delivery

the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching such orders.

Damaged or Missing Packages

If you receive:

✔ A damaged package

✔ A tampered package

✔ An incomplete order

please contact us within 48 hours of delivery with photographs and order details for verification.

Delays Beyond Our Control

SehatVaida shall not be responsible for delivery delays caused by:

✔ Natural disasters

✔ Government restrictions

✔ Weather conditions

✔ Transportation disruptions

✔ Courier service interruptions

✔ Other force majeure events

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

SehatVaida will not be responsible for delays or delivery failures resulting from incorrect information provided during checkout.

Contact Information

SehatVaida

Address:
469, Laabham Park 2
Cat Road, Village Rangwasa
Indore – 453331
Madhya Pradesh, India

Customer Care:
+91 78289 35783

Email:
support@sehatvaida.com

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST

Thank you for choosing SehatVaida.

Ancient Wisdom. Modern Vitality.